FEES FOR PC HELP CALL-OUT

Websites for Home, Small Business, Religious and Secular Charities. Home PC Help. Tuition for Senior Citizens

 
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HOME PC HELP
 
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PC Help Charges
 
TUITION
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Read this please! For PC Home Call visits, clients must have the original Operating System disk(s) supplied with the machine available. This is also applicable for the reinstallation of any software to run printers etc. Please be aware that Microsoft no longer supports and has resources for Windows 95, 98, 98SE and Millennium Edition (Me). Regrettably, therefore reinstallation will not be possible without the original disks as the necessary drivers for these particular operating systems are no longer officially available. In the event reinstallation of these particular versions is made using your disk(s), please note that your internet security will be at risk as security patches etc are no longer available. Please note that should there be need to purchase new disks to proceed with the necessary work, where they are obtainable, these will be charged to the customer.

ISSUES  CHARGES


PC Home Call troubleshooting
(i.e. PC / printer etc)


£25.00 for first hour and £12.50 per hour for each subsequent hour’s work

In the event that a further visit is requested regarding the original problem, then no fee will be charged.


Format hard disk and reinstall of computer operating system using original disks only
.
Windows Update (applies to Win XP and Vista).

£125.00

Advice on purchasing a new or used computer. Advice about Internet Security protection for all the family on the home PC.

£25.00


PC Install (new or second hand machines)

£48.50

Purchase, installation and configure internet security suite software on home PC

Cost of software itself + £25 installation fee


Miscellaneous items such as installing all other software required and including configuring mail accounts in Outlook Express, Outlook 2000/2003/2007/ Windows Mail (Vista). Installation disks must be available.

£25.00 for first hour

£12.50 per hour for each subsequent hour’s work

   
Download charges (pdf)