Please read the information below before requesting
a PC Home Call visit.
|
 Customers must have the original Operating System
disk(s) supplied with the machine available.
This is
also applicable for the reinstallation of any software
to run printers etc.
Should there be need to purchase new disks to
proceed with the necessary work,
where they are obtainable, these will be charged to the
customer. |
 Microsoft
no longer supports Operating Systems: Windows 95, 98,
98SE and Millennium Edition (Me). Regrettably,
reinstallation will not be possible without the original
disks. Drivers for these particular
operating systems are no longer officially available.
Bj Design strictly will not entertain the downloading and installation
of drivers etc from third party suppliers.
|
Please be aware that in the event
that reinstallation is carried out using the disks which
came with your PC, your internet security will be at risk as security
patches etc are no longer officially available for these operating
Systems.
|
|
DESCRITPION OF ISSUE |
CHARGES (updated 23 October 2008) |
PC Home Call troubleshooting desktop, and laptop PC and
printers.
|
£30 first hour and £15.00 each subsequent hour. In the
event of further visits required if related to original
problem, no fee will be charged. |
Format hard disk and reinstalling computer's operating
system using original disks only (Windows XP and Vista).
|
£125.00 |
Advice on purchasing a new or used PC; advice regarding
Internet Security needs for all the family |
£30.00 (Home Visit)
Free advice
via our live online chat support,
or through our PC Home Call
form |
Installation of new PC and printer |
£49.50 |
Installation and configuration of internet security
software on family PC |
£30 + cost of purchasing Internet Security Suite
software |
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